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Refund Policy — Made On Mercury
Last updated December 1, 2025
We want you to be satisfied with your purchase.
Physical Products
Refunds, returns, or exchanges must be requested within 14 days of delivery.
Items must be:
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Unused and in original condition
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Returned with original packaging
Customer pays return shipping unless product arrived damaged or incorrect.
Digital Products
All sales of digital downloads or personalized services (ex: numerology reports, manifestation formulas, music downloads, animations) are final and non-refundable once delivered.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product:
📩 Contact us within 72 hours of delivery — Escovar@madeonmercury.shop
Include photos for verification.
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